Define it, Confirm it, Ideate it
Module 2 - Confirm it
In this module, you will begin to determine whether the problems you identified in module 1 are actually problems.  Here is where you will start thinking like a customer to determine what the real problems might be from their perspective.
Module 2 - Resource 1 - Survey Questions.pdf
Module 2 - Resource 2a - Archetype Build.pdf
Module 2 - Resource 2b - Archetype Build (Teacher example).pdf
Module 3 - Ideate it
Here is where you start getting creative about a solution to the problem.  What you will do is seek as much information as you can from consumers to come up with an innovative solution to their problem
Module 3 - Resource 1 - Design Thinking Basics.pdf
Module 3 - Resource 2 - Ideation Activity.pdf
Module 3 - Resource 3 - Competitor Analysis.pdf